Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Building Operations
    1. Building Management
    2. Holidays
    3. Leasing
    4. Security
  3. Building Security
    1. After Hour Access
    2. Building Access
    3. Deliveries
    4. General Office Security
    5. Key and Lock Policy
    6. Lost and Found
    7. Property Removal
    8. Solicitation
  4. Emergency Procedures
    1. Bomb Threat
    2. Civil Disturbance
    3. Elevator Malfunction
    4. Emergency Contacts
    5. Evacuation
    6. Fire
    7. Fire and Life Safety
    8. Flooding
    9. Medical Emergency
    10. Power Failure
    11. Severe Weather
    12. Toxic Hazards
  5. Building Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Mail Service
    7. Maintenance Requests
    8. Miscellaneous Services
    9. Recycling
  6. Building Amenities
    1. Bikeroom
    2. Concierge
    3. Fitness Center
    4. Conference Center
    5. Michigan Plaza Shuttle Express
    6. On-Site Amenities
    7. Parking
    8. Umbrella Exchange
  7. Policies and Procedures
    1. Contractors
    2. General Rules and Regulations
    3. Insurance Protection
    4. Moving Policy
    5. Smoking
    6. Tenant Improvement Work

Medical Emergency

In the event that an accident or illness of an employee or visitor takes place in your office area:

  • Call Emergency at 911.
  • Give Emergency Dispatcher the following information
    • Your name
    • Building name and address
    • Floor number and location of emergency on floor
    • Any details of accident or illness
  • Do not move injured/ill person.  Try to make them as comfortable as possible.
  • Call Building Security at 312.819.6005 to inform them Inform that you have called 911, that medical attention is en route and briefly describe the nature of the emergency.
  • Security will meet the emergency unit at street level.
  • Determine, if possible
    • Name, address and age of injured/ill person
    • Nature of problem
    • Allergies and if currently on any medication
    • Local doctor