Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Building Operations
    1. Building Management
    2. Holidays
    3. Leasing
    4. Security
  3. Building Security
    1. After Hour Access
    2. Building Access
    3. Deliveries
    4. General Office Security
    5. Key and Lock Policy
    6. Lost and Found
    7. Property Removal
    8. Solicitation
  4. Emergency Procedures
    1. Bomb Threat
    2. Civil Disturbance
    3. Elevator Malfunction
    4. Emergency Contacts
    5. Evacuation
    6. Fire
    7. Fire and Life Safety
    8. Flooding
    9. Medical Emergency
    10. Power Failure
    11. Severe Weather
    12. Toxic Hazards
  5. Building Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Mail Service
    7. Maintenance Requests
    8. Miscellaneous Services
    9. Recycling
  6. Building Amenities
    1. Bikeroom
    2. Concierge
    3. Fitness Center
    4. Conference Center
    5. Michigan Plaza Shuttle Express
    6. On-Site Amenities
    7. Parking
    8. Umbrella Exchange
  7. Policies and Procedures
    1. Contractors
    2. General Rules and Regulations
    3. Insurance Protection
    4. Moving Policy
    5. Smoking
    6. Tenant Improvement Work

Fire

Principles of Smoke and Fire

  • As smoke and heat rise, breathable oxygen is closer to the ground.
  • If caught in smoke, breath through your nose, take short breaths and squint your eyes.
  • Before opening any door, lightly feel for heat.
  • DO NOT open hot doors.
  • DO NOT break windows to vent smoke because fresh air will rush in and fuel the fire.
  • DO NOT return for personal items if ordered to evacuate.

Use the P-A-S-S system:

  • P: Pull Locking Pin.
  • A: Aim Nozzle at Base of Fire.
  • S: Squeeze Trigger all the way Closed.
  • S: Sweep Extinguisher and Discharge Side to Side over the Area of Fire.