Tenant Handbook

Download PDF

  1. Introduction
    1. Welcome
  2. Building Operations
    1. Building Management
    2. Holidays
    3. Leasing
    4. Security
  3. Building Security
    1. After Hour Access
    2. Building Access
    3. Deliveries
    4. General Office Security
    5. Key and Lock Policy
    6. Lost and Found
    7. Property Removal
    8. Solicitation
  4. Emergency Procedures
    1. Bomb Threat
    2. Civil Disturbance
    3. Elevator Malfunction
    4. Emergency Contacts
    5. Evacuation
    6. Fire
    7. Fire and Life Safety
    8. Flooding
    9. Medical Emergency
    10. Power Failure
    11. Severe Weather
    12. Toxic Hazards
  5. Building Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Mail Service
    7. Maintenance Requests
    8. Miscellaneous Services
    9. Recycling
  6. Building Amenities
    1. Bikeroom
    2. Concierge
    3. Fitness Center
    4. Conference Center
    5. Michigan Plaza Shuttle Express
    6. On-Site Amenities
    7. Parking
    8. Umbrella Exchange
  7. Policies and Procedures
    1. Contractors
    2. General Rules and Regulations
    3. Insurance Protection
    4. Moving Policy
    5. Smoking
    6. Tenant Improvement Work

On-Site Amenities

  • Bright, open, landscaped public plaza on Michigan Avenue
  • Enclosed heated parking garage for 500 cars
  • Private, exclusive bus service to West Loop train stations
  • On-site management
  • Full-Service Fitness Center with State-of-the-Art Cardiovascular Fitness Equipment, LifeFitness Selectorized weight machines, free weights, a group exercise room, locker rooms with towel service, and Staffed with Degreed and Certified Exercise Physiologist
  • Dedicated and professional on-site concierge service
  • 24-hour, on-site security
  • 24-hour, on-site engineering
  • Newly renovated lobby
  • Spectacular views in every direction
  • Conference facilities
  • Shops, restaurants, and hotels
  • Easily accessible via train and bus
  • Connected to Chicago's Pedway System
  • Web-based work order system
  • Bank and ATM services
  • Overnight package drop-off boxes
  • Social events at holidays
  • Tenant and charity services (including flu shots, recycling program & Wellness Clinic)