Tenant Handbook

Download PDF

  1. Introduction
    1. Welcome
  2. Building Operations
    1. Building Management
    2. Holidays
    3. Leasing
    4. Security
  3. Building Security
    1. After Hour Access
    2. Building Access
    3. Deliveries
    4. General Office Security
    5. Key and Lock Policy
    6. Lost and Found
    7. Property Removal
    8. Solicitation
  4. Emergency Procedures
    1. Bomb Threat
    2. Civil Disturbance
    3. Elevator Malfunction
    4. Emergency Contacts
    5. Evacuation
    6. Fire
    7. Fire and Life Safety
    8. Flooding
    9. Medical Emergency
    10. Power Failure
    11. Severe Weather
    12. Toxic Hazards
  5. Building Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Mail Service
    7. Maintenance Requests
    8. Miscellaneous Services
    9. Recycling
  6. Building Amenities
    1. Bikeroom
    2. Concierge
    3. Fitness Center
    4. Conference Center
    5. Michigan Plaza Shuttle Express
    6. On-Site Amenities
    7. Parking
    8. Umbrella Exchange
  7. Policies and Procedures
    1. Contractors
    2. General Rules and Regulations
    3. Insurance Protection
    4. Moving Policy
    5. Smoking
    6. Tenant Improvement Work

Security

The security staff is on-site 24 hours a day. Security surveillance, life safety systems and elevator commands are centralized at the security desk.

Please report activity that appears suspicious or unusual to the security desk at 312.819.6005. In an emergency, please call the police department at 911 followed by a call to the Security desk at 312.819.6005. Non-emergency concerns can be directed to 311. While after-hours access can be granted to a floor by using the automated access card system on the concourse, we are unable to unlock an individual's office except in an emergency. Emergency contact information must be updated and filed with the Building Management Office. It is the Tenant’s responsibility to notify the Building Management Office of any changes to the Emergency Contact in a timely manner.