Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Building Operations
    1. Building Management
    2. Holidays
    3. Leasing
    4. Security
  3. Building Security
    1. After Hour Access
    2. Building Access
    3. Deliveries
    4. General Office Security
    5. Key and Lock Policy
    6. Lost and Found
    7. Property Removal
    8. Solicitation
  4. Emergency Procedures
    1. Bomb Threat
    2. Civil Disturbance
    3. Elevator Malfunction
    4. Emergency Contacts
    5. Evacuation
    6. Fire
    7. Fire and Life Safety
    8. Flooding
    9. Medical Emergency
    10. Power Failure
    11. Severe Weather
    12. Toxic Hazards
  5. Building Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Mail Service
    7. Maintenance Requests
    8. Miscellaneous Services
    9. Recycling
  6. Building Amenities
    1. Bikeroom
    2. Concierge
    3. Fitness Center
    4. Conference Center
    5. Michigan Plaza Shuttle Express
    6. On-Site Amenities
    7. Parking
    8. Umbrella Exchange
  7. Policies and Procedures
    1. Contractors
    2. General Rules and Regulations
    3. Insurance Protection
    4. Moving Policy
    5. Smoking
    6. Tenant Improvement Work

Emergency Contacts

All Emergencies 911
Building Management Office

312.819.6000
Building Security/After Hours Emergencies

312.819.6005
Fire Department (non-emergency) 311
Police Department (non-emergency) 311
Northwestern Memorial Hospital

312.926.2000

Rush Presbyterian Hospital

312.942.5000

University of Chicago Hospital

773.702.6250

Cook County Hospital

312.633.6000