Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Building Operations
    1. Building Management
    2. Holidays
    3. Leasing
    4. Security
  3. Building Security
    1. After Hour Access
    2. Building Access
    3. Deliveries
    4. General Office Security
    5. Key and Lock Policy
    6. Lost and Found
    7. Property Removal
    8. Solicitation
  4. Emergency Procedures
    1. Bomb Threat
    2. Civil Disturbance
    3. Elevator Malfunction
    4. Emergency Contacts
    5. Evacuation
    6. Fire
    7. Fire and Life Safety
    8. Flooding
    9. Medical Emergency
    10. Power Failure
    11. Severe Weather
    12. Toxic Hazards
  5. Building Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Mail Service
    7. Maintenance Requests
    8. Miscellaneous Services
    9. Recycling
  6. Building Amenities
    1. Bikeroom
    2. Concierge
    3. Fitness Center
    4. Conference Center
    5. Michigan Plaza Shuttle Express
    6. On-Site Amenities
    7. Parking
    8. Umbrella Exchange
  7. Policies and Procedures
    1. Contractors
    2. General Rules and Regulations
    3. Insurance Protection
    4. Moving Policy
    5. Smoking
    6. Tenant Improvement Work

Mail Service

The U.S. Postal Service delivers incoming mail to your suite. Outgoing mail may be dropped off at the mailboxes located underneath the Michigan Avenue entrance escalators. Please place all mail inside the bins provided by the United States Postal Service.

*Please note that if there are any problems with your mail service you should contact USPS directly.

FedEx delivers package to the building Monday-Friday. There is a FedEx store located on the Michigan level behind the escalators for all package drop offs.

UPS delievers pacakges to the building Monday-Friday. There is a UPS drop off box located underneath the Michigan Avenue entrance escalators.

**Please note that the building does NOT have any internal mail room. All mail is delivered directly to your suite from the companies above. Security does not sign for any packages for any reason.