Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Building Operations
    1. Building Management
    2. Holidays
    3. Leasing
    4. Security
  3. Building Security
    1. After Hour Access
    2. Building Access
    3. Deliveries
    4. General Office Security
    5. Key and Lock Policy
    6. Lost and Found
    7. Property Removal
    8. Solicitation
  4. Emergency Procedures
    1. Bomb Threat
    2. Civil Disturbance
    3. Elevator Malfunction
    4. Emergency Contacts
    5. Evacuation
    6. Fire
    7. Fire and Life Safety
    8. Flooding
    9. Medical Emergency
    10. Power Failure
    11. Severe Weather
    12. Toxic Hazards
  5. Building Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Mail Service
    7. Maintenance Requests
    8. Miscellaneous Services
    9. Recycling
  6. Building Amenities
    1. Bikeroom
    2. Concierge
    3. Fitness Center
    4. Conference Center
    5. Michigan Plaza Shuttle Express
    6. On-Site Amenities
    7. Parking
    8. Umbrella Exchange
  7. Policies and Procedures
    1. Contractors
    2. General Rules and Regulations
    3. Insurance Protection
    4. Moving Policy
    5. Smoking
    6. Tenant Improvement Work

Flooding

The most important consideration is to eliminate, if possible, all sources of electricity from the flooded area. Security should be contacted immediately 312.819.6005. If the power switch is accessible and away from the water, switch it off. If possible, remove all documents and portable equipment from the premises or relocate them to a higher location. Close file drawers to limit damage.  Evacuate the area immediately. The building’s engineering department will turn off the water source and shut down the electrical power, as required. They will then activate flood-proofing measures