Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Building Operations
    1. Building Management
    2. Holidays
    3. Leasing
    4. Security
  3. Building Security
    1. After Hour Access
    2. Building Access
    3. Deliveries
    4. General Office Security
    5. Key and Lock Policy
    6. Lost and Found
    7. Property Removal
    8. Solicitation
  4. Emergency Procedures
    1. Bomb Threat
    2. Civil Disturbance
    3. Elevator Malfunction
    4. Emergency Contacts
    5. Evacuation
    6. Fire
    7. Fire and Life Safety
    8. Flooding
    9. Medical Emergency
    10. Power Failure
    11. Severe Weather
    12. Toxic Hazards
  5. Building Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Mail Service
    7. Maintenance Requests
    8. Miscellaneous Services
    9. Recycling
  6. Building Amenities
    1. Bikeroom
    2. Concierge
    3. Fitness Center
    4. Conference Center
    5. Michigan Plaza Shuttle Express
    6. On-Site Amenities
    7. Parking
    8. Umbrella Exchange
  7. Policies and Procedures
    1. Contractors
    2. General Rules and Regulations
    3. Insurance Protection
    4. Moving Policy
    5. Smoking
    6. Tenant Improvement Work

Building Management

The staff of Michigan Plaza is dedicated to making your work environment as safe and pleasant as possible. The Building Management Office hours are Monday – Friday, 8:30 a.m. – 5:00 p.m., and is located in suite 2060. Please do not hesitate to contact the management office at:

Title Name Phone Number E-Mail
General Manager Steve Hennessy 312.819.6000

steve.hennessy@transwestern.com
Property Manager Gail Cernauske 312.819.6000312.819.6000312.819.6000312.819.6000

gail.cernauske@transwestern.com
Operations Manager Mark Szewczyk 312.819.6000

mark.szewczyk@transwestern.com
Portfolio Controller Mary Hayes 312.819.6000

mary.hayes@transwestern.com